I need help with my teambuilder purchase. the support software has no where to get actual help

Hi
I need help. when I upgraded to teambuilder I was given a commission. but the platform signed up a lead for the upgrade and gave me a commission. this lead was a test lead that I ran to test what kind of emails would be sent out. the email is an alternate email address that I have when I ran a taxi company.
I tried to submit a help ticket in LIVEAGENT but there does not seem to be any place to actually open a ticket.
So, I don't know how to get this corrected. send BATMAN asap lol.
Thank you
Dan