Mar 05 (14 days ago)
Wendy Spadafore wrote
I will start by saying, I love this platform so far. I'm just a little upset that the 5000 bonus points I received for my purchase on 2/28 was pretty much negated on 3/01 when the people who purchased then, and on 3/3 were given 10000 bonus points for purchasing the same thing. That is basically punishing the people who bought earlier in the week. the bonuses should be the same over all sessions, especially if the points are for the same month.
Completed
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1 Answer
Mar 06 (13 days ago)
OLSP Support Rowena
agent
wrote
We're glad to hear you’ve been enjoying the platform overall. I completely understand how frustrating it must be to see those bonus points fluctuate like that. We certainly don’t want to make you feel like your earlier purchase is less valued. I will make sure to pass your feedback along to the team to look into how we can make the bonus points more consistent, especially within the same month. Thanks again for sharing your thoughts with us, and we truly appreciate your support!
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If you can't find the answers you're looking for in our FAQs, please reach out to our dedicated support team:
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Live Chat: Click on the Support icon at the bottom right of your screen.
Thank you for being a part of The OLSP System community. We are here to help!