May 11 (23 days ago)
Dean Naylor wrote
This is my 6th try to get a cancellation from you. I've been trying since the 3rd week of the trial period. I've followed all your directions and nothing is working. All I get ius a run around. No one has ever responded. the fees continue to mount. I want a full refund!! Notify me when this request/demand is received and the action is completed, the refund of all money to me!! Dean Naylor
New
0 votes
1 Answer
May 12 (22 days ago)
OLSP Support Rowena
agent
wrote
Hi Dean,
Thanks for reaching out! I checked our system using your email and full name, but I couldn’t find the trial subscription you mentioned. What I did find is your Mega Messenger subscription, which was already cancelled at the end of your billing period. No further charges will be made for that.
If you have a receipt or maybe used a different email when signing up for the trial, please send that over so I can take another look for you.
Looking forward to your reply!
Best,
Rowena
[OLSP Support Specialist]
The OLSP System
Thanks for reaching out! I checked our system using your email and full name, but I couldn’t find the trial subscription you mentioned. What I did find is your Mega Messenger subscription, which was already cancelled at the end of your billing period. No further charges will be made for that.
If you have a receipt or maybe used a different email when signing up for the trial, please send that over so I can take another look for you.
Looking forward to your reply!
Best,
Rowena
[OLSP Support Specialist]
The OLSP System