May 27 (8 days ago)
Eka Hulamari wrote
Thank you and please refund the two deductions that were made on the 26/04/2025 and 26/05/2025 be paid back to my bank account as I am no longer accessing my olsp account which was banned in early April 2025.
New
0 votes
1 Answer
May 27 (7 days ago)
OLSP Support Rowena
agent
wrote
Hi Eka,
Thanks for reaching out. As requested, we’ve gone ahead and processed a refund for your most recent purchase. This refund only covers the latest charge, as we’re unable to issue a refund for the past payment.
We also checked your account and saw that you still had access until mid-April, which was still within the window to request a cancellation or refund.
The refunded amount should show up on your original payment method within 5–10 business days, depending on your bank.
Thanks and have a great day!
Best,
OLSP Support
Thanks for reaching out. As requested, we’ve gone ahead and processed a refund for your most recent purchase. This refund only covers the latest charge, as we’re unable to issue a refund for the past payment.
We also checked your account and saw that you still had access until mid-April, which was still within the window to request a cancellation or refund.
The refunded amount should show up on your original payment method within 5–10 business days, depending on your bank.
Thanks and have a great day!
Best,
OLSP Support