I have registered and logged in but can’t see how to open a ticket? Please help!
Jennifer Cook
wrote
May 07 (5 months ago)
I have registered and logged in but can’t see how to open a ticket? Please help!
Completed
1 vote
5 Answers
agent
OLSP Support Rowena
wrote
May 07 (5 months ago)
Hi Jennifer,
Thank you for getting in touch with us.
To assist you more effectively, could you kindly provide us with a few more details about your concern? The more we know, the better we'll be able to understand and find the best solution for you.
We look forward to helping you! Have a great day.
Thank you for getting in touch with us.
To assist you more effectively, could you kindly provide us with a few more details about your concern? The more we know, the better we'll be able to understand and find the best solution for you.
We look forward to helping you! Have a great day.
Jennifer Cook
wrote
May 07 (5 months ago)
Hello Rowena / Support :-)
Thank you for getting back to me promptly. I have two messenger subscriptions (in error as I realised later).
I signed up to use the viral link and Wayne said to cancel the messenger subscription, as they were not needed. So I’m trying to do this please. If you would be kind enough to refund one also I’d appreciate it as I did not realise I had two subscriptions?
I confirm please cancel the two messenger subscriptions with immediate effect.
Much appreciated.
Kind regards
Jenny
Thank you for getting back to me promptly. I have two messenger subscriptions (in error as I realised later).
I signed up to use the viral link and Wayne said to cancel the messenger subscription, as they were not needed. So I’m trying to do this please. If you would be kind enough to refund one also I’d appreciate it as I did not realise I had two subscriptions?
I confirm please cancel the two messenger subscriptions with immediate effect.
Much appreciated.
Kind regards
Jenny
agent
OLSP Support Rowena
wrote
May 07 (5 months ago)
Hi Jennifer,
As requested, we have processed a refund for your order. Depending on your bank, the refunded amount will be credited back to your original payment method within 5-10 business days.
Please contact our customer support team if you have any further questions or need assistance.
Thank you for choosing OLSP. We appreciate your understanding.
As requested, we have processed a refund for your order. Depending on your bank, the refunded amount will be credited back to your original payment method within 5-10 business days.
Please contact our customer support team if you have any further questions or need assistance.
Thank you for choosing OLSP. We appreciate your understanding.
Jennifer Cook
wrote
May 07 (5 months ago)
Thank you Rowena for being so fast! I saw the email confirmation already.
Have a wonderful day!
Kind regards
Jenny
Have a wonderful day!
Kind regards
Jenny
Bianca
wrote
May 08 (5 months ago)
Good day Rowena . I join in April but did not get my email for joining I paid the 34 dollar package but I only want the 7 dollar one please advise