Request to Fix Account Email for $7 Mega Link

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Sep 01 (49 days ago)
RUSSELL WABA wrote
Hi OLSP Support Team,

I hope you’re doing well. I recently purchased the $7 Mega Link, but I realized I made a mistake and entered the wrong email address when signing up.
Here are the details:

• Wrong email used: rus.markethub@gmail.com
• Correct email: russ.markethub@gmail.com
• Payment reference/receipt: (attached)

Could you please help me either update my account to the correct email or transfer my purchase so I can access the system properly? I’d really appreciate your assistance.

Thank you so much for your time and support!

Best regards,
Russell Waba
Completed
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5 Answers
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Sep 01 (49 days ago)
OLSP Support Roma Singco agent wrote
Hi, RUSSELL

Thank you for contacting us.

We want to inform you that your account has been successfully merged with other existing accounts under your name.


Can you check if you can now access your purchased products?

If you have any other concerns, please reply to this ticket.

Thank you and have a great day.
Sep 09 (41 days ago)
Fredrick Tony wrote
Hi I have the same issue here
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Sep 09 (41 days ago)
OLSP Support Roma Singco agent wrote
Hi Fredrick,

Thanks for getting in touch!

To help you better, please give us more details about your concern. This will help us understand your situation and provide you with the best assistance.

Thanks for your cooperation, and we look forward to resolving your issue!
Sep 09 (41 days ago)
Fredrick Tony wrote
Hi support team. Yes my issue is the same as Russel on the above. Correct email that is registered to oslp system is: fredrick.sen.tony@gmail.com

However, I purchased the $7 megalink with my other email which is: icttechnet858@gmail.com

Please kindly assist me to transfer that to my correct email I register with so I can access the systems megalink.

Attached is the receipt from the payment for megalink to the wrong email address which is icttechnet858@gmail.com.

Please kindly help me to resolve it ASAP. Thank you.

Kind Regards

Fredrick Tony
Sep 09 (41 days ago)
Fredrick Tony wrote
Hi here the details of the transaction from my Bank account to purchase the megalink..