Cancel and refund

yesterday 12:53 (18 hours ago)
paul vieau wrote
Dear Rep, cancel and refund my money $594.00, receipt number 2104-9488, invoice # RORBTRHH-0001, Thanks Paul Vieau, paulfreeman9999@gmail.com,,,.........
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yesterday 19:05 (12 hours ago)
April Bulquerin agent wrote
Thank you for reaching out to us.

We would greatly appreciate it if you could kindly share with us the reason for your cancellation and any areas where you feel we may have fallen short in providing support.

Your feedback will help us improve our system and enhance our customer support for everyone.

We are eager to receive your response on this matter.

Thank you and have a wonderful day!