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Good day Rowena . I join in April but did not get my email for joining I paid the 34 dollar package but I only want the 7 dollar one please advise

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Bianca wrote
May 08 (6 months ago)
Good day Rowena . I join in April but did not get my email for joining I paid the 34 dollar package but I only want the 7 dollar one please advise
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6 Answers
agent OLSP Support Rowena wrote
May 08 (6 months ago)
Hi Bianca,

Thank you for reaching out.

Please send a copy of your purchase receipt to validate your access quickly.

Reply to this message with the receipt, and we'll handle it from there.

Thanks and have a great day!
Bianca wrote
May 08 (6 months ago)
Hi please see the attached of the payment been done
agent OLSP Support Rowena wrote
May 08 (6 months ago)
Hi Bianca,

Thanks for sending over your receipt! It looks like the one you shared is just a bank notification, so we weren't able to find your purchase on our end.

To help us locate your order faster, could you please let us know the email address you used when you bought the OLSP product? Once we have that, we’ll be able to check our system and get back to you right away.

Looking forward to your reply!
Bianca wrote
May 08 (6 months ago)
bengelbrecht250@gmail.com.na my name is Bianca engelbrecht .
Bianca wrote
May 08 (6 months ago)
Engelbrechtb803@gmail.com
agent OLSP Support Rowena wrote
May 08 (6 months ago)
Hi Bianca,

We've sent a separate email with your OLSP login details, as well as the refund for the extra amount you paid.

Please check both of your inboxes: bengelbrecht250@gmail.com.na and Engelbrechtb803@gmail.com, it should be there.

Let me know if you need help with anything else.

Thanks again, and I hope you have a great day!