Good day Rowena . I join in April but did not get my email for joining I paid the 34 dollar package but I only want the 7 dollar one please advise

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May 08 (13 days ago)
Bianca wrote
Good day Rowena . I join in April but did not get my email for joining I paid the 34 dollar package but I only want the 7 dollar one please advise
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6 Answers
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May 08 (13 days ago)
OLSP Support Rowena agent wrote
Hi Bianca,

Thank you for reaching out.

Please send a copy of your purchase receipt to validate your access quickly.

Reply to this message with the receipt, and we'll handle it from there.

Thanks and have a great day!
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May 08 (13 days ago)
Bianca wrote
Hi please see the attached of the payment been done
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May 08 (13 days ago)
OLSP Support Rowena agent wrote
Hi Bianca,

Thanks for sending over your receipt! It looks like the one you shared is just a bank notification, so we weren't able to find your purchase on our end.

To help us locate your order faster, could you please let us know the email address you used when you bought the OLSP product? Once we have that, we’ll be able to check our system and get back to you right away.

Looking forward to your reply!
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May 08 (13 days ago)
Bianca wrote
bengelbrecht250@gmail.com.na my name is Bianca engelbrecht .
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May 08 (13 days ago)
Bianca wrote
Engelbrechtb803@gmail.com
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May 08 (13 days ago)
OLSP Support Rowena agent wrote
Hi Bianca,

We've sent a separate email with your OLSP login details, as well as the refund for the extra amount you paid.

Please check both of your inboxes: bengelbrecht250@gmail.com.na and Engelbrechtb803@gmail.com, it should be there.

Let me know if you need help with anything else.

Thanks again, and I hope you have a great day!