Good day!
We appreciate you reaching out to us and we would like to assure you that I have taken note of your concern.
We have forwarded your ticket to the Finance Department for for acknowledgement and we will update you if there's any issues with your concern
Please note our commission payment schedule as follows. We pay every Monday/Tuesday.
Request periods are from Monday - Friday 5pm BST and we pay the following week Monday/Tuesday. If your request falls on the weekends, it will be included in the next payment schedule.
Payment delayed results from accounts with issues
Should you have any additional questions or concerns, please feel free to reply to this ticket and I'll be happy to assist you.
Wishing you a wonderful day ahead!